All of a sudden, the index is not finding files it should. I've tried creating a whole next index, but I have the same problem.
3 Votes
1 Comments
Amy Renaudposted
7 months ago
Admin
Hi there! I see Francis responded privately at the time of this thread's creation. Should others be experiencing this, it is likely due to a larger than usual file. Excluding the file from the indexing should do the trick. If you aren't sure which file is the culprit, you may email us at support@copernic.com and we can take a look.
All of a sudden, the index is not finding files it should. I've tried creating a whole next index, but I have the same problem.
3 Votes
1 Comments
Amy Renaud posted 7 months ago Admin
Hi there! I see Francis responded privately at the time of this thread's creation. Should others be experiencing this, it is likely due to a larger than usual file. Excluding the file from the indexing should do the trick. If you aren't sure which file is the culprit, you may email us at support@copernic.com and we can take a look.
0 Votes
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