CDS 5.2.1.9280
20 dec. 2020

error message

Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.Initialize(IAppServices appServices, ISearchPlatformEngineContext cdsContext, ConfigManager configManager, ISearchPlatformTaskFactory searchPlatformTaskFactory, IJobScheduler jobScheduler, ILicense license, ISourceIndexing sourceIndexing, SearchPlatformLogging searchPlatformLogging, IIndexAccessExceptionHandler indexAccessExceptionHandler, Boolean isFirstTimeRunAfterInstallation, IIndexingFilter2 indexingFilter, Int32 maxNumberOfDocumentsAllowed, Messenger messenger)
   at Copernic.DesktopSearch.App.InitializeSearchEngine(Boolean isFirstRunAfterInstallation)
   at Copernic.DesktopSearch.Models.SystemInitializer.InitPlugins()
   at Copernic.DesktopSearch.Models.SystemInitializer.Initialize()
   at Copernic.DesktopSearch.Controller.MainWindow.MainWindow.get_Main()
   at Copernic.DesktopSearch.Controller.MainWindow.MainWindow.Copernic.DesktopSearch.Controller.MainWindow.IMainWindowController.get_MainView()
   at Copernic.DesktopSearch.ViewModels.MainWindowViewModel.get_MainView()
   at Copernic.DesktopSearch.ViewModels.MainWindowViewModel.Copernic.DesktopSearch.Controller.Interfaces.MainWindow.IMainWindowViewModel.OpenMainPanel()
   at Copernic.DesktopSearch.Controller.MainWindow.MainWindow.InitializeView()
   at Copernic.DesktopSearch.Controller.MainWindow.MainWindow.MainWindowRendered()
   at Copernic.DesktopSearch.ViewModels.MainWindowViewModel.Copernic.DesktopSearch.ViewModel.Interfaces.MainWindow.IMainWindowViewViewModel.MainWindowRendered()
   at Copernic.DesktopSearch.Views.Main.MainWindow.OnContentRendered(EventArgs e)
   at System.Windows.Window.<PostContentRendered>b__202_0(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

AggregateException:  Er zijn één of meer fouten opgetreden.

   at System.IO.Directory.InternalMove(String sourceDirName, String destDirName, Boolean checkHost)
   at Copernic.Common.Library.FileSystem.FileSystem.DeleteDirectory(String directory, Boolean recursive, Boolean randomRename)
   at Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.DeleteQueueFolderStructure()
   at Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.InitializeSearchPlatform()
   at Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.InternalInitialize(ISearchPlatformEngineContext cdsContext, IConfigManager configManager, IJobScheduler jobScheduler, ILicense license, ISourceIndexing sourceIndexing, SearchPlatformLogging searchPlatformLogging, ISearchPlatformTaskFactory searchPlatformTaskFactory, IIndexAccessExceptionHandler indexAccessExceptionHandler, Boolean isFirstTimeRunAfterInstallation, IIndexingFilter2 indexingFilter, Int32 maxNumberOfDocumentsAllowed)
   at Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.<>c__DisplayClass6.<Initialize>b__0()
   at Copernic.Utils.Threading.TaskWrapper.ChangeThreadNameActionWrapper.Call()
   at Copernic.Utils.Threading.TaskWrapper.ChangeThreadNameActionWrapper.<>c__DisplayClass1.<Wrap>b__0()
   at System.Threading.Tasks.Task.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()

IOException:  Toegang tot het pad C:\Users\Marc\AppData\Local\Copernic\DesktopSearch\Index\Queue is geweigerd.
ThreadName: @SearchPlatformEngine.InternalInitialize


Error occurred on 12/20/2020 07:12:40 UTC.

********************************************************
System Information:

- Copernic Desktop Search:          CDS-5.2.1 (Build 9280)
- License edition:                  Retail
- Logon time:                       12/20/2020 07:06:52 UTC
- User name:                        Marc
- Domain name:                      Marc-HP
- Machine name:                     MARC-HP
- Configuration ID:                 120f7281-3ca9-4c71-b661-a3e89071b9f8

- Operating system:                 Microsoft Windows NT 6.1.7601 Service Pack 1 x64
- Operating system name:            Microsoft Windows 7 Professional
- Operating system language:        Dutch (Netherlands)
- Operating system version:         6.1.7601.65536

Running Microsoft .NET Framework:
- 4.0.30319.42000

Installed Microsoft .NET Framework:
- 2.0.50727.5420 SP2
- 3.0.30729.5420 SP2
- 3.5.30729.5420 SP1
- 4.8.3761 Client Profile
- 4.8.3761 Full Profile
- 4.0.0.0 Client Profile

- Available keyboard layouts:       Dutch (Netherlands), English (United States)
- Current keyboard layout:          English (United States)
- Time offset from UTC:             01:00:00
- Is daylight saving time           False
- Date/time format (long):          dddd d MMMM yyyy H:mm:ss
- Date/time format (short):         d-M-yyyy H:mm

- Processor model:                  Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
- Video card:                       Intel(R) HD Graphics 4600 (10.18.14.4889)

Screens:
- X = 0, Y = 0, Width = 1280, Height = 1024, Primary = True

Current position and size:
- X = 0, Y = 0, Width = 1280, Height = 980

- Total physical memory:            7,93 GB
- Total virtual memory:             4,00 GB
- Available physical memory:        5,64 GB
- Available virtual memory:         3,46 GB
- Current process memory usage:     117,32 MB

Installed application versions:
- Internet Explorer:                11.0.9600.19597
- Mozilla Firefox:                  84.0 (x64 nl)
- Mozilla Thunderbird:              78.5.1 (nl)
- Google Chrome:                    87.0.4280.88
- Microsoft Office:                 14.0.7015.1000 x86
- Eudora:                           N/A
- Eudora OSE:                       N/A
- Lotus Notes:                      N/A

Total available free space:
- C:\                               214,74 GB
- D:\                               1,18 GB
- E:\                               70,65 MB
- F:\                               20,54 GB
- G:\                               463,95 GB
- N:\                               1.642,08 GB
- O:\                               1.641,43 GB

********************************************************

Latest error logs:

2020-12-20 07:10:50,382 [1  ]     Copernic.DesktopSearch.App - FATAL - ********** Logging initialized in process C:\Program Files (x86)\Copernic\DesktopSearch\Copernic.DesktopSearch.exe (pid=5968) ***********
 

2020-12-20 07:10:52,114 [@ Main Thread]     Copernic.DesktopSearch.App - FATAL - Application starting, version 5.2.1 (Build 9280)
 

2020-12-20 07:12:31,408 [@SearchPlatformEngine.InternalInitialize] Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper - ERROR - IIndexingKernel.Initialize(): first failure. Deleting the queue then retrying.
 

2020-12-20 07:12:31,627 [@ Main Thread] Copernic.DesktopSearch.Views.Main.MainWindow - FATAL - AggregateException:  Unhandled exception occurred.  Er zijn één of meer fouten opgetreden.
 System.AggregateException: Er zijn één of meer fouten opgetreden. ---> System.IO.IOException: Toegang tot het pad C:\Users\Marc\AppData\Local\Copernic\DesktopSearch\Index\Queue is geweigerd.
   bij System.IO.Directory.InternalMove(String sourceDirName, String destDirName, Boolean checkHost)
   bij Copernic.Common.Library.FileSystem.FileSystem.DeleteDirectory(String directory, Boolean recursive, Boolean randomRename)
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.DeleteQueueFolderStructure()
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.InitializeSearchPlatform()
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.InternalInitialize(ISearchPlatformEngineContext cdsContext, IConfigManager configManager, IJobScheduler jobScheduler, ILicense license, ISourceIndexing sourceIndexing, SearchPlatformLogging searchPlatformLogging, ISearchPlatformTaskFactory searchPlatformTaskFactory, IIndexAccessExceptionHandler indexAccessExceptionHandler, Boolean isFirstTimeRunAfterInstallation, IIndexingFilter2 indexingFilter, Int32 maxNumberOfDocumentsAllowed)
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.<>c__DisplayClass6.<Initialize>b__0()
   bij Copernic.Utils.Threading.TaskWrapper.ChangeThreadNameActionWrapper.Call()
   bij Copernic.Utils.Threading.TaskWrapper.ChangeThreadNameActionWrapper.<>c__DisplayClass1.<Wrap>b__0()
   bij System.Threading.Tasks.Task.InnerInvoke()
   bij System.Threading.Tasks.Task.Execute()
   --- Einde van intern uitzonderingsstackpad ---
   bij System.AggregateException.Handle(Func`2 predicate)
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.Initialize(IAppServices appServices, ISearchPlatformEngineContext cdsContext, ConfigManager configManager, ISearchPlatformTaskFactory searchPlatformTaskFactory, IJobScheduler jobScheduler, ILicense license, ISourceIndexing sourceIndexing, SearchPlatformLogging searchPlatformLogging, IIndexAccessExceptionHandler indexAccessExceptionHandler, Boolean isFirstTimeRunAfterInstallation, IIndexingFilter2 indexingFilter, Int32 maxNumberOfDocumentsAllowed, Messenger messenger)
   bij Copernic.DesktopSearch.App.InitializeSearchEngine(Boolean isFirstRunAfterInstallation)
   bij Copernic.DesktopSearch.Models.SystemInitializer.InitPlugins()
   bij Copernic.DesktopSearch.Models.SystemInitializer.Initialize()
   bij Copernic.DesktopSearch.Controller.MainWindow.MainWindow.get_Main()
   bij Copernic.DesktopSearch.Controller.MainWindow.MainWindow.Copernic.DesktopSearch.Controller.MainWindow.IMainWindowController.get_MainView()
   bij Copernic.DesktopSearch.ViewModels.MainWindowViewModel.get_MainView()
   bij Copernic.DesktopSearch.ViewModels.MainWindowViewModel.Copernic.DesktopSearch.Controller.Interfaces.MainWindow.IMainWindowViewModel.OpenMainPanel()
   bij Copernic.DesktopSearch.Controller.MainWindow.MainWindow.InitializeView()
   bij Copernic.DesktopSearch.Controller.MainWindow.MainWindow.MainWindowRendered()
   bij Copernic.DesktopSearch.ViewModels.MainWindowViewModel.Copernic.DesktopSearch.ViewModel.Interfaces.MainWindow.IMainWindowViewViewModel.MainWindowRendered()
   bij Copernic.DesktopSearch.Views.Main.MainWindow.OnContentRendered(EventArgs e)
   bij System.Windows.Window.<PostContentRendered>b__202_0(Object unused)
   bij System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   bij System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
---> (Interne uitzondering #0) System.IO.IOException: Toegang tot het pad C:\Users\Marc\AppData\Local\Copernic\DesktopSearch\Index\Queue is geweigerd.
   bij System.IO.Directory.InternalMove(String sourceDirName, String destDirName, Boolean checkHost)
   bij Copernic.Common.Library.FileSystem.FileSystem.DeleteDirectory(String directory, Boolean recursive, Boolean randomRename)
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.DeleteQueueFolderStructure()
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.InitializeSearchPlatform()
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.InternalInitialize(ISearchPlatformEngineContext cdsContext, IConfigManager configManager, IJobScheduler jobScheduler, ILicense license, ISourceIndexing sourceIndexing, SearchPlatformLogging searchPlatformLogging, ISearchPlatformTaskFactory searchPlatformTaskFactory, IIndexAccessExceptionHandler indexAccessExceptionHandler, Boolean isFirstTimeRunAfterInstallation, IIndexingFilter2 indexingFilter, Int32 maxNumberOfDocumentsAllowed)
   bij Copernic.DesktopSearch.Model.SearchPlatform.SearchPlatformWrapper.<>c__DisplayClass6.<Initialize>b__0()
   bij Copernic.Utils.Threading.TaskWrapper.ChangeThreadNameActionWrapper.Call()
   bij Copernic.Utils.Threading.TaskWrapper.ChangeThreadNameActionWrapper.<>c__DisplayClass1.<Wrap>b__0()
   bij System.Threading.Tasks.Task.InnerInvoke()
   bij System.Threading.Tasks.Task.Execute()<---