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Last Update kills Outlook .OST exchange account from "Outlook to Index"

Dear Copernic team,


with the recent Copernic update, my WIN 10 / Outlook 2019 environment crashed: Copernic does obviously no longer recognize the main Exchange account in my Outlook, and the corresponding .OST file can also not be added manually (since only .PST files are accepted):

RESULT: all Emails in my exchange account are no longer indexed!

HELP!


Thanks,

Peter    


1 person has this problem

I cannot log in either!


Right now 9/15/ 2021 I am asked for a pst file but currently Outlook file I have is ost so the program will not accept my email files.  

I have this problem and cannot login. 

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