Here are a few troubleshooting tips that might work:
First, make sure that the folders where your files are located are correctly set to be indexed by CDS. Menu Tools -> Options -> Files tab. Check out Emails & Organizer tab for Emails.
By default, Copernic Desktop Search is indexing when your computer is not in use and when the CPU is not overloaded. If other programs or tasks are running and they are using a lot of CPU (more or less than 50%), CDS will not start indexing. CDS is also designed to run continuously on your computer.
Here a trick to quickly update your index:
Tools -> Index Performance -> Choose Unrestricted.
CDS might just need time to index.
If you still need assistance, our Technical Support team is happy to help! They can be reached at support@copernic.com
0 Votes
4 Comments
Sorted by
Amy Renaudposted
23 days ago
AdminAnswer
Here are a few troubleshooting tips that might work:
First, make sure that the folders where your files are located are correctly set to be indexed by CDS. Menu Tools -> Options -> Files tab. Check out Emails & Organizer tab for Emails.
By default, Copernic Desktop Search is indexing when your computer is not in use and when the CPU is not overloaded. If other programs or tasks are running and they are using a lot of CPU (more or less than 50%), CDS will not start indexing. CDS is also designed to run continuously on your computer.
Here a trick to quickly update your index:
Tools -> Index Performance -> Choose Unrestricted.
CDS might just need time to index.
If you still need assistance, our Technical Support team is happy to help! They can be reached at support@copernic.com
0 Votes
R
Richard Parenteauposted
8 months ago
How do I prevent "Idle (Paused by system monitoring)" ???
0 Votes
J
Julie Savastioposted
about 2 years ago
Unable to search - message indicates "paused by system monitoring"
How do I access the search function?
1 Votes
D
Denise M Hoslerposted
over 2 years ago
i keep getting the system idle message and the search ends
This message appears when I do a search
Idle (Paused by System monitoring)
Can anyone explain
6 Votes
Amy Renaud posted 23 days ago Admin Best Answer
Here are a few troubleshooting tips that might work:
First, make sure that the folders where your files are located are correctly set to be indexed by CDS. Menu Tools -> Options -> Files tab. Check out Emails & Organizer tab for Emails.
By default, Copernic Desktop Search is indexing when your computer is not in use and when the CPU is not overloaded. If other programs or tasks are running and they are using a lot of CPU (more or less than 50%), CDS will not start indexing. CDS is also designed to run continuously on your computer.
Here a trick to quickly update your index:
Tools -> Index Performance -> Choose Unrestricted.
CDS might just need time to index.
If you still need assistance, our Technical Support team is happy to help! They can be reached at support@copernic.com
0 Votes
4 Comments
Amy Renaud posted 23 days ago Admin Answer
Here are a few troubleshooting tips that might work:
First, make sure that the folders where your files are located are correctly set to be indexed by CDS. Menu Tools -> Options -> Files tab. Check out Emails & Organizer tab for Emails.
By default, Copernic Desktop Search is indexing when your computer is not in use and when the CPU is not overloaded. If other programs or tasks are running and they are using a lot of CPU (more or less than 50%), CDS will not start indexing. CDS is also designed to run continuously on your computer.
Here a trick to quickly update your index:
Tools -> Index Performance -> Choose Unrestricted.
CDS might just need time to index.
If you still need assistance, our Technical Support team is happy to help! They can be reached at support@copernic.com
0 Votes
Richard Parenteau posted 8 months ago
How do I prevent "Idle (Paused by system monitoring)" ???
0 Votes
Julie Savastio posted about 2 years ago
Unable to search - message indicates "paused by system monitoring"
How do I access the search function?
1 Votes
Denise M Hosler posted over 2 years ago
i keep getting the system idle message and the search ends
0 Votes
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