We have an environment that uses share names (UNC) for access to the file server from each client. Our index is located on the server and on a separate drive than the data. That was done for performance reasons.
We ran into a problem when the clients tried to preview the index results and wanted to post the fix / clarification for the server side setup.
When designating the location of the files to index, if you use a drive letter, that drive letter must be mapped to the UNC on the client side with the same drive letter. the reason for this is if you have a drive letter designated on the server end, that drive letter will be included in the link that shows up in the client search software. If that drive does not exist on the client side, you will not be able to open or view the any results.
The other alternative is to designate the drive full UNC path in the server search (instead of the drive letter). \\servername\[UNC name]. for example if the server name is "file_server" and the drive you want to index is named "data", the UNC would be \\file_server\data. Doing this will return a search result on the client side that contains the UNC + the file location and you will be able to open the file or preview it.
When choosing a remote folder to index, you cannot enter a UNC directly into the box for that purpose. Instead you must browse to it and then type the UNC in windows explorer and save it.
We have an environment that uses share names (UNC) for access to the file server from each client. Our index is located on the server and on a separate drive than the data. That was done for performance reasons.
We ran into a problem when the clients tried to preview the index results and wanted to post the fix / clarification for the server side setup.
When designating the location of the files to index, if you use a drive letter, that drive letter must be mapped to the UNC on the client side with the same drive letter. the reason for this is if you have a drive letter designated on the server end, that drive letter will be included in the link that shows up in the client search software. If that drive does not exist on the client side, you will not be able to open or view the any results.
The other alternative is to designate the drive full UNC path in the server search (instead of the drive letter). \\servername\[UNC name]. for example if the server name is "file_server" and the drive you want to index is named "data", the UNC would be \\file_server\data. Doing this will return a search result on the client side that contains the UNC + the file location and you will be able to open the file or preview it.
When choosing a remote folder to index, you cannot enter a UNC directly into the box for that purpose. Instead you must browse to it and then type the UNC in windows explorer and save it.
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