Start a new topic

transfer license

I had to rebuild my laptop. I want to reinstall Copernic and use my current license which is ************** I can't figure out how to input this number so I am off the free edition and onto the edition that I paid for.

1 Comment

Hi Martin,


I had to hide your license from your post since it is not really safe to show it to everyone :-)

I created a support ticket for you and we'll get back to you shortly.


In these cases, you should always uninstall Copernic Desktop Search from your old computer BEFORE installing on a new one or before rebuilding it from scratch. It will release your license this way. 

If you forgot to uninstall prior to your new install, you must contact support and they'll manually adjust your license to your new computer name!


Thanks!

Login or Signup to post a comment