After receiving an email inviting me to upgrade to 8.0, Copernic no longer runs. The symbol loads, system plug-ins start to load then it closes.
Running on a Window 10 machine with Microsoft 365.
1 Votes
18 Comments
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D
Dennis Kingposted
over 4 years ago
Looks like installing dot net 4.8 may have fixed the issue.
0 Votes
M
Michael Nugentposted
over 4 years ago
I discovered there are 3 ways to uninstal a program in Windows 10. One works (because it has an option that allows you to delete config and index, which you need to do) and the other two don't work for this problem beacuse, it seems to me, they dont have that option. One is: (a) in the folder where the program is stored (eg, C:\Program Files\Copernic\DesktopSearch) click on the uninstall.exe; this worked; the others are (b) using Apps & Features in settings (didn't work); and (c) using Control Panel\Programs\Programs and Features (didn't work).
0 Votes
H
Hartmut.Petersposted
over 4 years ago
Michael's comment solved the problem: don't use Windows uninstall but the procedure from Copernic and unclick to delete all config-options.
1 Votes
A
ARIANE SCARELLIposted
over 4 years ago
I had the same problem, but with the tips and steps I solved.
After receiving an email inviting me to upgrade to 8.0, Copernic no longer runs. The symbol loads, system plug-ins start to load then it closes.
Running on a Window 10 machine with Microsoft 365.
1 Votes
18 Comments
Dennis King posted over 4 years ago
Looks like installing dot net 4.8 may have fixed the issue.
0 Votes
Michael Nugent posted over 4 years ago
I discovered there are 3 ways to uninstal a program in Windows 10. One works (because it has an option that allows you to delete config and index, which you need to do) and the other two don't work for this problem beacuse, it seems to me, they dont have that option. One is: (a) in the folder where the program is stored (eg, C:\Program Files\Copernic\DesktopSearch) click on the uninstall.exe; this worked; the others are (b) using Apps & Features in settings (didn't work); and (c) using Control Panel\Programs\Programs and Features (didn't work).
0 Votes
Hartmut.Peters posted over 4 years ago
Michael's comment solved the problem: don't use Windows uninstall but the procedure from Copernic and unclick to delete all config-options.
1 Votes
ARIANE SCARELLI posted over 4 years ago
I had the same problem, but with the tips and steps I solved.
Thank you.
1 Votes
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