Programme won't run after update 8.0

Publié sur 3 ans il y a par  Andrea Garfield-Barkworth

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Andrea Garfield-Barkworth

 After receiving an email inviting me to upgrade to 8.0, Copernic no longer runs. The symbol loads, system plug-ins start to load then it closes.

Running on a Window 10 machine with Microsoft 365.

1 Votes


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D

Dennis King publiés sur 3 ans il y a

Looks like installing dot net 4.8 may have fixed the issue. 


0 Votes

M

Michael Nugent publiés sur 3 ans il y a

I discovered there are 3 ways to uninstal a program in Windows 10.  One works (because it has an option that allows you to delete config and index, which you need to do) and the other two don't work for this problem beacuse, it seems to me, they dont have that option.  One is: (a) in the folder where the program is stored (eg, C:\Program Files\Copernic\DesktopSearch) click on the uninstall.exe; this worked; the others are (b) using Apps & Features in settings (didn't work); and (c) using Control Panel\Programs\Programs and Features (didn't work).

0 Votes

H

Hartmut.Peters publiés sur 3 ans il y a

Michael's comment solved the problem: don't use Windows uninstall but the procedure from Copernic and unclick to delete all config-options.

1 Votes

A

ARIANE SCARELLI publiés sur 3 ans il y a

I had the same problem, but with the tips and steps I solved.

Thank you.


1 Votes

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