2Checkout (2CO) myAccount VS Copernic support account

Modified on Wed, 25 Jan 2023 at 09:57 AM

The 2CO myAccount is different than your Copernic support account. The accounts are not linked yet but we're working on it.

What is the Copernic support account?

The Copernic support account is a secured support account that gives you access to our dedicated help team through support ticket, knowledge base, FAQs, tips and tricks and community forums.

What is 2CO myAccount?

2CO myAccount is a secured customer service that centralizes all the shopping activity for the users who have purchased software or services from 2Checkout.

With myAccount you can:

  • View order details and keep track of your online orders status
  • Gain instant access to your online shopping history
  • Re-download keys/codes* and download invoices
  • Manage your subscription payments
  • Renew the subscription of the purchased software when it expires
  • Find support contact details such as phone and email addresses of software publishers
  • Download the installation files of the purchased software

For help with your 2CO myAccount, please visit the following link.

Go to your Avangate (2Checkout) client Account from Copernic Desktop Search :
    • Click on Extensions menu item in the application menu.
    • Find the My account link located on the right side of each extension in the extension list.
    • Click on the link.
    • A web page will open in your default web browser to display the Avangate client account login page.

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