I have no problem finding documents to meet my search terms. However, when I highlight the document I am interested in previewing, the Preview Pane takes too long to load. I have to resort to just opening each document to see if it is helpful. I am only previewing Word docs that are not large or complex.
Did I do something wrong in the indexing or is there something I am missing to get the Preview Pane to load faster?
1 Votes
5 Commentaires
Triés par
Amy Renaudpubliés
3 mois il y a
Administrateur
Francis from Technical Support responded to this privately via our ticketing system. I have included his advice below in case it can help others:
I would suggest to manually update the index.
Make sure the * license key extensions are/is checked as: Enabled, in the extensions setting pane of Copernic Desktop Search.
Make sure that the folders where your files are located are correctly set to be indexed by CDS. Menu Tools -> Options -> Files tab.
Go to Copernic menu Tools > tab: Update Index > Choose: Entire Index.
In order to have the index updated more rapidly, set the indexing performance feature on: Unrestricted. This feature is located under Copernic menu; Tools > Indexing Performance.
0 Votes
H
Hooshang Fardpubliés
presque 3 ans il y a
Majority of time you cannot view the content of the searched file or it takes a long time ( regardless of size) after double clicking , it is most happens on variety of documents , I think there is an issue with this software which otherwise works very well
0 Votes
A
Alvaro Lassancepubliés
sur 3 ans il y a
My problem is whorse, because there isn't preview to any file. I've tried to find a solution, but nothing worked
0 Votes
M
Mike Wilsonpubliés
environ 4 ans il y a
Experiencing the same thing. I'm also finding that the word or phrase isn't highlighted consistently (some documents will, some won't). This happens mainly to a variety Word and pdf documents that are not large.
0 Votes
M
MARK LYNAMpubliés
environ 4 ans il y a
I've seen this, too. The PDFs open just fine, but more often than not, any Microsoft document (Word, Excel, PowerPoint) hang.
I have no problem finding documents to meet my search terms. However, when I highlight the document I am interested in previewing, the Preview Pane takes too long to load. I have to resort to just opening each document to see if it is helpful. I am only previewing Word docs that are not large or complex.
Did I do something wrong in the indexing or is there something I am missing to get the Preview Pane to load faster?
1 Votes
5 Commentaires
Amy Renaud publiés 3 mois il y a Administrateur
Francis from Technical Support responded to this privately via our ticketing system. I have included his advice below in case it can help others:
I would suggest to manually update the index.
Make sure the * license key extensions are/is checked as: Enabled, in the extensions setting pane of Copernic Desktop Search.
Make sure that the folders where your files are located are correctly set to be indexed by CDS. Menu Tools -> Options -> Files tab.
Go to Copernic menu Tools > tab: Update Index > Choose: Entire Index.
In order to have the index updated more rapidly, set the indexing performance feature on: Unrestricted. This feature is located under Copernic menu; Tools > Indexing Performance.
0 Votes
Hooshang Fard publiés presque 3 ans il y a
Majority of time you cannot view the content of the searched file or it takes a long time ( regardless of size) after double clicking , it is most happens on variety of documents , I think there is an issue with this software which otherwise works very well
0 Votes
Alvaro Lassance publiés sur 3 ans il y a
My problem is whorse, because there isn't preview to any file. I've tried to find a solution, but nothing worked
0 Votes
Mike Wilson publiés environ 4 ans il y a
Experiencing the same thing. I'm also finding that the word or phrase isn't highlighted consistently (some documents will, some won't). This happens mainly to a variety Word and pdf documents that are not large.
0 Votes
MARK LYNAM publiés environ 4 ans il y a
I've seen this, too. The PDFs open just fine, but more often than not, any Microsoft document (Word, Excel, PowerPoint) hang.
If I manually pause indexing, the files preview.
It's a niggle, for sure.
0 Votes
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