Coperinc downloads OneDrive "Online Only" files

Publié sur 3 ans il y a par  rfog

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I'm evaluating Copernic. Just indexing for first time my disk. I activated the demo license and disabled some extensions.


 Once indexing entered in local OneDrive folder, it started to download all OneDrive files. However, I have OneDrive plugin disabled, and I assumed that OneDrive local files won't be indexed, but they are being downloaded. As my disk size is smaller than the total OneDrive space used, I will end with a full disk.


Is there a workaround for this?


The thing I don't understand is, if Copernic is able to "talk" with OneDrive via API, why it is indexing my local OneDrive files? Will happen the same when it reached my Dropbox folder? 


Thanks in advance.



3 Votes


2 Commentaires

Triés par
Amy Renaud

Amy Renaud publiés 25 jours il y a Administrateur

I see Francis from Technical Support responded privately via our ticketing system. He suggested the following: 


I suggest to try the following, by clearing your indexing queue.

1) simply exit the software with the tray icon (Right click on the tray icon > Exit)
2) open the following folder: C:\Users\your username\AppData\Local\Copernic\DesktopSearch\Index\Queue\ Delete the Queue folders and its content.
3) Now restart CDS and update the index.



0 Votes

J

Jj.philion publiés sur 3 ans il y a

My computer failed so the IT store reloaded my Windows 10 but I lost  all my software including copernic agent.

How do I get a link to reload it?

0 Votes

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