Nothing seems to help. I even did clean re-install (cleared index, uninstalled, and re-installed).
Copernic at first seems to work just fine until it stops on a file (different files each time). Sometimes it's a big file sometimes a small one (the last time it was a very simple PDF file only 232 KB). It sometimes stops after10 minutes of indexing and sometimes after 1 hour. Completely random.
Nothing helps at that time. Pause, exit, restart, etc.. Also, after it stopped, if I exit the tray application, I can't restart Copernic. Despite exiting, there are still two processes running. At that point I have to end the processes and only after that I can re-start Copernic.
Never had that problem with any previous version.
Tech support keeps suggesting that I do things that I already did (and wrote to them that I did them). They don't seem to be reading my explanations.
4 Votes
17 Commentaires
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Leszek Izdebskipubliés il y a plus de 3 ans
Does anyone have a link to an older version? I want to re-install an older version until they figure out the problem.
0 Votes
N
Nicola Santillipubliés il y a plus de 3 ans
I have the same problem, plus my computer crashes and I have to brutally shut it down
0 Votes
N
Nicola Santillipubliés il y a plus de 3 ans
I have the same problem, plus my computer crashes and I have to brutally shut it down
Nothing seems to help. I even did clean re-install (cleared index, uninstalled, and re-installed).
Copernic at first seems to work just fine until it stops on a file (different files each time). Sometimes it's a big file sometimes a small one (the last time it was a very simple PDF file only 232 KB). It sometimes stops after10 minutes of indexing and sometimes after 1 hour. Completely random.
Nothing helps at that time. Pause, exit, restart, etc.. Also, after it stopped, if I exit the tray application, I can't restart Copernic. Despite exiting, there are still two processes running. At that point I have to end the processes and only after that I can re-start Copernic.
Never had that problem with any previous version.
Tech support keeps suggesting that I do things that I already did (and wrote to them that I did them). They don't seem to be reading my explanations.
4 Votes
17 Commentaires
Leszek Izdebski publiés il y a plus de 3 ans
Does anyone have a link to an older version? I want to re-install an older version until they figure out the problem.
0 Votes
Nicola Santilli publiés il y a plus de 3 ans
I have the same problem, plus my computer crashes and I have to brutally shut it down
0 Votes
Nicola Santilli publiés il y a plus de 3 ans
I have the same problem, plus my computer crashes and I have to brutally shut it down
0 Votes
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