Copernic paid license refusing to index more that about 443,000 files

I have asked Copernic to index various directories some of which NAS based and some on my laptop. These directories contain about 1.8 million files of various types the extensions of which are all declared to Copernic. Copernic is not indexing more than about 20% of these files. I have paid for a full license. The problem first emerged when I renewed my license recently. Any suggestions?

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