I see from similar posts that uninstalling CDS from my old laptop "releases the licenses"
How does Copernic know I've uninstalled?
Should I Export my licenses before uninstalling, for import to my new laptop?
Clarity would be appreciated
Thx Neil
0 Votes
4 Comments
Sorted by
Amy Renaudposted
about 2 months ago
Admin
I see Tony from Technical Support responded privately via our ticketing system. I have included his response below should anyone else need the information:
"How does Copernic know I've uninstalled?" If everything works as intended, it contacts the Copernic license server during uninstallation and releases the license for you.
"Should I Export my licenses before uninstalling, for import to my new laptop?" Yes, save your license file because you will need it again on the new installation.
Your license file needs to be imported into Copernic so please use the license file you already own. To do this, please open Copernic Desktop Search, go to Extensions / Licenses in the menu. Once inside the Extensions Tab, please click on Import license file, and select your license file.
1 Votes
N
Nigel Pendrighposted
3 months ago
Thanks for the update Neil - this will be handy for me when I change my computer
looks like this can now be marked Solved!
0 Votes
N
Neil Merchantposted
3 months ago
I used a trial license on my new laptop while in the process of moving across, then deregistered on the old one and applied the same license key on the new one. Quite painless.
I see from similar posts that uninstalling CDS from my old laptop "releases the licenses"
How does Copernic know I've uninstalled?
Should I Export my licenses before uninstalling, for import to my new laptop?
Clarity would be appreciated
Thx Neil
0 Votes
4 Comments
Amy Renaud posted about 2 months ago Admin
I see Tony from Technical Support responded privately via our ticketing system. I have included his response below should anyone else need the information:
If everything works as intended, it contacts the Copernic license server during uninstallation and releases the license for you.
"Should I Export my licenses before uninstalling, for import to my new laptop?"
Yes, save your license file because you will need it again on the new installation.
Here's the download link for CDS 8.3.2 (if needed) : https://go.copernic.com/?dest=cds8installer
Your license file needs to be imported into Copernic so please use the license file you already own. To do this, please open Copernic Desktop Search, go to Extensions / Licenses in the menu. Once inside the Extensions Tab, please click on Import license file, and select your license file.
1 Votes
Nigel Pendrigh posted 3 months ago
Thanks for the update Neil - this will be handy for me when I change my computer
looks like this can now be marked Solved!
0 Votes
Neil Merchant posted 3 months ago
I used a trial license on my new laptop while in the process of moving across, then deregistered on the old one and applied the same license key on the new one. Quite painless.
1 Votes
Nigel Pendrigh posted 3 months ago
What did you do in the end Neil?
0 Votes
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