Words not found in index of PST files

Thank you for following up, Shane! A quick reminder that we don't regularly monitor the forums as they were designed for users to help other users in the community. However, forum posts do automatically become tickets in our messaging system and our Technical Support team members will respond in the ticket to the poster creating the thread. When it's a response that can benefit others, we will post that response during our forum checks, although the timing depends on availability to check the forum. If you have a question that isn't answered here, you are welcome to reach out to our support team at support@copernic.com. 

I think (it's going back a way) what I found in the end, was that the PST files were open in Outlook as I had always done, but the new version of Copernic wants you to only add PST files to the Tools -> Options -> Emails and Organizer setting. Once I did that, I believe the indexing worked.

Same, I've "fully" indexed a PST file (CDS no longer showing it's actively indexing that file) yet it doesn't show certain emails that I know are there because I see those missing ones when I open the PST file through outlook directly.

Now, CDS not fully complete indexing all items because I added a couple of new PST files for CDS to index, and it's actively indexing the new files right now, but there's no indication it's not done indexing the first PST since I had that one running for several days already. So how do I know if it's actually done indexing and not able to find those emails, versus it's just not done indexing the first PST?

Your Post is marked as "Solved" - but don't see a solution - ??