Copernic Customer Portal

Although it may work on a server or terminal server, it is not intended to be used this way.  We recommand you to buy the Server Search product.

This section briefly explains the suggested steps to follow when a network administrator wants to deploy Copernic Desktop Search to his network.  For a comp...

It is possible to transfer your license but since our licensing is on a "per computer basis".  Only one computer can be registered.  If you need...

If you need to troubleshoot or simply want to uninstall Copernic Desktop Search, here are the steps : Completely exit Copernic Desktop Search (right cl...

Copernic Desktop Search should not slow down your computer.  Thanks to different performance options to control the resources used by the indexing process,...

Export offline license If your work environment doesn't allow you an Internet access, you can use the offline license authentication functionality to ...

By default, the index data files are stored in a per-user path like this:  "C:\Documents and Settings\**user name**\Local Settings\Application Data\Co...

The search bar located in the Windows taskbar have been removed since version 4. Instead, we have implemented a new shortcut (hit CTRL button twice) that br...

Copernic Desktop Search might not be able to index a mailbox who has been added to your Microsoft Exchange account if the cached mode has been activated. ...