Copernic Customer Portal

General questions 10

• Are Support and Updates included in the list prices?
• Compare Copernic products / Which version is right for me ?
• Do you have a Value-Added Reseller Program ?
• Do you offer Government, Educational and non-profit discounts ?
• In which language is Copernic Desktop Search available?

View all 10

Setup & Installation 11

• Activating a license to enable extensions (purchase or trial)
• Can Copernic Desktop Search be run off a server or terminal server ?
• Enterprise Deployment Guide : Deploying Copernic Desktop Search on a network
• How can I transfer my license to another computer ?
• How to uninstall or reinstall Copernic Desktop Search

View all 11

Searching & indexing 12

• Can Copernic Desktop Search create a central index ?
• How can I add new network folder or network drive ?
• How does the indexing process works ?
• How to manually update the index ?
• How to search multiple file extension?

View all 12

Email softwares 7

• Can Copernic Desktop Search index alternative Outlook folders (like secondary contact folders)?
• Do you support Apple iCloud with Outlook?
• I can't open Microsoft Outlook anymore after I installed CDS. Why?
• Is it possible to index Microsoft Exchange "public" folders ?
• My Thunderbird profile is not detected. Why?

View all 7

Known Issues 3

• Exact search in System Folder returns no document found
• Preview not available
• File name search without specifying file extension does not work