After I have activated the Outlook indexation, only new emails appear as search results. Old emails seem to be not included in the index.
Works great now . . . . but when I did that, now that I recall, re-indexing all over again took a while.
Thanks. I'll try same.
Hi . . . back when this happened, I completely uninstalled the program, including index file, and then rebooted, and then re-installed the new version. That seemed to do the trick.
Just updating alone to the new version didn't work.
I'm curious about how you resolved this?
Since I uninstalled the old, and re-installed version 8, my indexing has worked fine, for FILES.
But the system will not let me add PST files for emails, even though I have paid for the outlook extension, etc.
So I can't seem to index EMAILS at all.
When you say "old emails", how old approximately? Are they stored in a separate PST archive file? And when you say "only new emails", i guess you only have emails that you received after activating your Outlook indexing?
The index may not completed all your email folders yet.
Please try the following:
- Set your indexing performance to unrestricted: Tools -> Indexing & Performance -> Choose Unrestricted
- Set your indexing to update email sources : Tools -> Update index -> Emails
Let us know how it goes!