Just happened about an hour ago. My extensions expire 2/2021 so not the issue. i.e. Word docs etc can not find. Have extensions says "active" but verification server down. My internet is working fine on a cox gigablast service.
12 Votes
26 Comments
Sorted by
M
Markus Ganzposted
over 4 years ago
Same here. After restarting the software it works however for a while - and then the same problem again, very troublesome. Copernic: pls. fix soon!
0 Votes
W
William Parker-Jervisposted
over 4 years ago
Same problem here. It needs a fix - or at least a response from Copernic - soon please.
0 Votes
H
Henkposted
over 4 years ago
Time to think about other indexing software. These problems and low number of updates of the software are becoming very annoying.
0 Votes
P
Peter van Orsouwposted
over 4 years ago
Same issue. Irritating and not a clear message or instruction what to do. If you happen to click "continue" your index will be cleaned. Nice!
0 Votes
I
Ian Nivenposted
over 4 years ago
Exactly the same here. I was just updating the Index, so now I have nothing. Needs sorting as a matter of urgency.
0 Votes
P
Paul Janssenposted
over 4 years ago
Well it started yesterday and re-importing my license gave me an email address to do an offline activation but the email address does not exist.
I am afraid there is something wrong at Copernic, should be fixed soon since it threatens me to delete everything from my index if I continue . For now Exit is the only feasible thing to do.
This problem is only the latest of several i have had with Copernic in the last two years or so after many years of being a satisfied customer.. Most of these can be traced to the separate entitiy that deals with extensions management (2CO). MAny billing problems and irregularities in account information have been increasingly frequent.. YOu need to give some major attention to this before old customers like myself jump ship (which I have been thinking is becoming necessary.
JBW
1 Votes
D
Dave Hutchisonposted
over 4 years ago
No Microsoft update before mine went bad
0 Votes
g
gokuurri .posted
over 4 years ago
I have this problem,too.
0 Votes
C
Charles Klineposted
over 4 years ago
I have this problem. I though it might be related to my doing a Microsoft Update shortly before it stopped working. But now I don't think that is the issue.
Just happened about an hour ago. My extensions expire 2/2021 so not the issue. i.e. Word docs etc can not find. Have extensions says "active" but verification server down. My internet is working fine on a cox gigablast service.
12 Votes
26 Comments
Markus Ganz posted over 4 years ago
Same here. After restarting the software it works however for a while - and then the same problem again, very troublesome. Copernic: pls. fix soon!
0 Votes
William Parker-Jervis posted over 4 years ago
Same problem here. It needs a fix - or at least a response from Copernic - soon please.
0 Votes
Henk posted over 4 years ago
Time to think about other indexing software. These problems and low number of updates of the software are becoming very annoying.
0 Votes
Peter van Orsouw posted over 4 years ago
Same issue. Irritating and not a clear message or instruction what to do. If you happen to click "continue" your index will be cleaned. Nice!
0 Votes
Ian Niven posted over 4 years ago
Exactly the same here. I was just updating the Index, so now I have nothing. Needs sorting as a matter of urgency.
0 Votes
Paul Janssen posted over 4 years ago
Well it started yesterday and re-importing my license gave me an email address to do an offline activation but the email address does not exist.
I am afraid there is something wrong at Copernic, should be fixed soon since it threatens me to delete everything from my index if I continue . For now Exit is the only feasible thing to do.
In short Shit. . .
0 Votes
LAU KA LOK posted over 4 years ago
I've had the same issue the last few days.
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0 Votes
john wickstrom posted over 4 years ago
This problem is only the latest of several i have had with Copernic in the last two years or so after many years of being a satisfied customer.. Most of these can be traced to the separate entitiy that deals with extensions management (2CO). MAny billing problems and irregularities in account information have been increasingly frequent.. YOu need to give some major attention to this before old customers like myself jump ship (which I have been thinking is becoming necessary.
JBW
1 Votes
Dave Hutchison posted over 4 years ago
No Microsoft update before mine went bad
0 Votes
gokuurri . posted over 4 years ago
I have this problem,too.
0 Votes
Charles Kline posted over 4 years ago
I have this problem. I though it might be related to my doing a Microsoft Update shortly before it stopped working. But now I don't think that is the issue.
0 Votes
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