search result consider only keyword in the start of words

Posted almost 4 years ago by Mohamed Jrad

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Mohamed Jrad

Hi,

I am mainly focusing on emails search.

1- When I use a chain of letters or numbers found in the start of a word contained in my emails, the search show me all matching emails.

2- But, When I use a chain of letters or numbers found in the middle or the last of the same word used in the first search, the search don't show me any emails.


Thanks

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1 Comments

Amy Renaud

Amy Renaud posted 3 months ago Admin

I see Francis from Technical Support responded privately via our messaging system. I have included his response below should others have a similar question: 


Copernic Desktop Search is working with prefix search.

Research by prefix: Find a word that begins with a prefix

Example:
Keyword: Ball
Results you can expect: Ball, Balloon, Ballet
Results that won't be found: Baseball, racketball, volleyball

Search is the same thing  with numbers, so you really need to enter the full word or the beginning of this wor
d.

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