authentication count exceeded

Posted over 1 year ago by Ira Ellman

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Ira Ellman

I have uninstalled Copernic from a computer I retired. I copied over the license file to the new computer and installed using it.  But when I import the license file it says authentication count exceeded,

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Amy Renaud

Amy Renaud posted 3 months ago Admin

I see Tony from Technical Support responded privately via our messaging system. For others in this scenario, we are able to release the license for you from devices you no longer use. You may reach out to our Support Team at support@copernic.com and we will help you out. 

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