Select Outlook Plugin

Modified on Thu, 21 May 2020 at 01:38 PM

Allow the user to select which Outlook plugin will be used to index Outlook elements such as Emails, Organizers, Contacts and offline PST files. 

You should keep the default Outlook plugin if you have no issue detecting or indexing your Outlook profile. Only change this option if detection or indexing has issues.

This option is only available if the Microsoft Outlook Extension is enable in the Extensions Store.

Change the Selected Outlook Plugin:

    • In the Tools menu, click Options...
    • Select the Advanced tab.
    • In the Others section, select the desired element in the Select Outlook Plugin drop down menu.
    • Click Back to main view or Escape key to confirm and close the Options window.


  • Native Outlook plugin : This is the default setting. It allows to index most up-to-date Microsoft Outlook versions from Outlook 2013 to 2019.


  • Outlook complement : This allows the indexing of your Outlook profile through an Outlook COM service. It allows to index when the Native Outlook plugin is not working properly depending of your Outlook version. You might run into warnings in Outlook when using that plugin. Please refer to this Microsoft online article for more informations.


  • NetOffice Plugin : If none of the above plugins are detecting/indexing your Outlook profile properly, you might want to try the NetOffice plugin. It also support older versions of Microsoft Outlook.


NOTE: THE APPLICATION MUST BE RESTARTed TO ALLOW THE NEW PLUGIN TO BE FULLY ENABLEd. THE OLD OUTLOOK ITEMS INDEXED BY THE LAST PLUGIN WILL BE REMOVED FROM THE INDEX AND MUST BE REINDEX BY THE NEW PLUGIN.

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